Business

Zerodha encounters technical glitches once again, company says issue resolved within an hour

Zerodha, the discount brokerage firm, faced technical glitches but managed to resolve the issue within an hour. This incident marks the second time in a month that the platform has experienced such technical challenges.

Coincidentally, this disruption occurred on a historic day for the Indian stock market indices, Sensex and Nifty 50. These indices reached record highs following a remarkable rally fueled by the BJP’s victories in three out of four state assembly elections.

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Zerodha promptly acknowledged the issue, informing users of login difficulties on the Kite web platform through a statement on the social media platform ‘X’ (formerly Twitter). The firm assured users that they were actively investigating the problem. In the interim, Zerodha recommended users to log in using the Kite mobile app.

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This incident follows a pattern of technical challenges for Zerodha in recent months. In November, users encountered issues as they were unable to view executed orders in the order book. The brokerage swiftly addressed and resolved the problem on the same day.

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Similarly, in October, the Kite platform faced a comparable glitch, which was successfully resolved by the brokerage firm. Zerodha’s users are advised to stay updated with the firm’s communications as they work to rectify the current technical issues, ensuring a smooth trading experience for their clientele.

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